Technology Services provides computing support for the Huntington University community. This team is responsible for installing and maintaining university-owned computer equipment and software, and providing training for faculty and staff.

The Call Center is the primary contact for technical support. With a campus this large it is a challenge for the Technical Services team to keep track of all the requests for help. By contacting the Call Center your request is entered in a database where it can be tracked to make sure that the request for help is serviced. By routing your request through the Call Center we can assign specific technicians who are specialists in the area of computing with which you need help.

Students, faculty, and staff can submit requests for help in several ways:

• Log into the Call Center using your HU network ID and password to submit an online request
• Call the TS Call Center at 4090
• E-mail callcenter@huntingon.edu with a description of your problem or question

Search the Knowledge Base for information on topics such as passwords, wireless network, webmail, and anti-virus packages. You can find answers to the most commonly asked questions.

• Scheduled Maintenance of email server (Feb 28, 2007)
• VIRUS ALERT - Instant messages (Dec 07, 2005)

• Outlook Web Access 2003 (webmail)
  
• Adding a network printer to your computer
  
• Instructions for students unable to get onto webmail or intranet
  
• Instructions on Webmail Access proxy settings
  
• Instructions for disabling Windows standby
  

• HU password is not working
  
• Mapping H: drive (Windows)
  
• How to change your HU network password